Privacy Notice — North County RV Rentals

Effective Date: October 7, 2025

Legal Entity: Garlo Rentals Inc.
DBA: North County RV Rentals (NCRVR)
Address: 2336 Auto Park Way, Escondido, CA 92029
Phone: (858) 405-4909
Email: info@northcountyrvrentals.com

1. Categories of Personal Information We Collect

We may collect the following categories of personal information about you:

  • Identifiers: Full name, phone number, email address, postal address (if provided), and IP address.
  • Commercial Information: Requested services, rental details, trip dates, and duration.
  • Internet or Network Activity: Browsing data, device identifiers, referral URLs, and general analytics.
  • Inferences: Preferences or potential interests based on trip type or interaction history.
  • Other Information: Any data you voluntarily provide when completing forms or communicating with us.

2. Sources of Information

  • Directly from you when you request a quote, make a booking, or contact us.
  • Automated technologies such as cookies, analytics tools, or CRM integrations.
  • Third parties that provide fraud prevention, communication, or marketing services.

3. Purpose of Data Collection

Your information is used to:

  1. Provide and manage RV rental services and reservations.
  2. Communicate with you about quotes, availability, or changes to your booking.
  3. Send promotional offers, newsletters, and updates (only if you consent).
  4. Improve our website, services, and marketing efforts.
  5. Detect and prevent fraud or unauthorized activities.
  6. Comply with legal obligations and maintain business records.

4. Sharing and Disclosure of Information

  • Service providers that help us operate our business (CRM, advertising, analytics, or messaging platforms).
  • Law enforcement or regulatory authorities when required by law.

We do not sell your personal information for monetary value. If we ever engage in data “sharing” or “sale” as defined by the California Consumer Privacy Act (CCPA/CPRA), you will be able to opt out through a “Do Not Sell or Share My Personal Information” link on our website.

5. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Right to Know: Request access to the categories and specific pieces of personal information collected, used, or disclosed in the past 12 months.
  • Right to Delete: Request deletion of your personal information, except where retention is required by law.
  • Right to Correct: Request correction of inaccurate or outdated information.
  • Right to Limit Use: Restrict how we use or disclose sensitive personal information.
  • Right to Opt Out: Decline the sale or sharing of your personal information.
  • Right to Non-Discrimination: You will not be penalized or denied services for exercising your privacy rights.

6. How to Exercise Your Rights

To submit a request, contact us by:

We may need to verify your identity before completing your request. We will respond within 45 days of receipt, as required by law.

7. Retention Period

We retain personal data only as long as necessary to fulfill the purposes for which it was collected—such as managing bookings, meeting legal obligations, or resolving disputes.

8. Updates to This Notice

We may update this Privacy Notice from time to time. When changes occur, we will revise the “Effective Date” above and post the updated version on our website.

9. SMS/A2P Text Messaging

By providing your phone number and contacting us via website forms, WhatsApp, or phone, you authorize North County RV Rentals to send SMS/MMS related to quotes, booking confirmations, reminders, and customer support.

Standard carrier rates may apply. Consent is not a condition of purchase (you may book by phone or email).

10. Cookies & Analytics

We use cookies and similar technologies to operate our site, remember preferences, and analyze traffic. You can control non-essential cookies via your browser settings or our site banner (if present). Analytics data is typically aggregated and does not directly identify you.

11. Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.